Refund & Returns Policy
Last Updated: September 15, 2025
Becorifyhome is committed to providing high-quality products and a positive shopping experience. If you are not completely satisfied with your purchase, this Refund & Returns Policy explains your rights, the procedures for returns, refunds, and exchanges, and the conditions that apply.
1. Return Eligibility
To be eligible for a return, your item must:
Be unused, undamaged, and in the same condition as received
Be in the original packaging with all accessories and labels intact
Be returned within 30 days of delivery
Certain items may not be eligible for return due to hygiene, safety, or custom production. These exceptions will be clearly indicated on the product page.
2. Return Process
To initiate a return:
Contact us at Support@becorifyhome.com with your order number and reason for return.
Our Shipping Department will provide return instructions and the return address.
Pack the item securely in its original packaging to prevent damage during transit.
Ship the item using a trackable method.
Return Shipping
All returns are shipped by mail, and a return label can be downloaded and printed for free. No restocking fees apply. Customers simply pack the item securely in its original packaging and use the provided return label to send it back to us.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed via PayPal within 1 business day.
Refunds will be issued for the product price only. Original shipping charges are non-refundable unless the return is due to our error.
4. Exchanges
Exchanges are available for products of equal value and subject to stock availability.
To request an exchange, follow the same procedure as a return and specify the product you wish to receive.
Additional shipping costs may apply if the replacement item ships to a different location.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
Contact us immediately at Support@becorifyhome.com with photos and a description of the issue.
We will arrange for a replacement or refund at no additional cost.
6. Late or Lost Returns
We are not responsible for items lost in transit during return shipping.
Use a trackable shipping method and retain proof of shipment.
7. Customer Support
If you have questions about your order, returns, or refunds, our team is available to assist:
Becorifyhome – Returns Department
Email: support@becorifyhome.com
Phone: +33 7 46 45 33 98
Address: 10 Rue Saint-Martin des Bois, 14190 Saint-Sylvain, France